Merit Freight has been providing VIP concierge shipping service for over 40 years — with humans who actually care about getting your freight where it needs to go, safely and on-time.
Most freight brokers post your load to a board, take whatever carrier bites, and hope. We don't. Here's how we're built differently.
If we don't have a carrier lined up, we won't give you a number. No bait-and-switch and no surprise rate hikes the day of pickup.
Built load by load over four decades. We don't hand your freight to strangers off a load board — that's how cargo gets stolen and shipments disappear.
Call our office and you'll talk to someone who knows your account — not a chatbot, not an automated rate engine. From quote to delivery, the same person stays with your load.
I started Merit in 1983 with one idea: treat every shipment like it's the only one we're moving that day. Forty-plus years later, that's still the standard. Anything less and I wouldn't put my name on it.
Our specialty since 1983. A dedicated trailer reserved for your shipment alone — across the lower 48 and Canada, with our strongest coverage on Chicago-anchored lanes.
Learn More ↗When time is everything. Charter an entire vehicle — cargo van, straight truck, or 53-foot trailer — exclusively for your shipment, with direct, non-stop transit from pickup to delivery.
Learn More ↗For shipments too large for LTL but that don't fill a full trailer. Priced on the linear feet your freight occupies — not freight class — which usually means a better rate and less handling.
Learn More ↗Less-than-truckload service for smaller shipments that don't need dedicated capacity. Coverage across the U.S. and Canada with rates based on weight, freight class, and lane.
Learn More ↗Shipping with Merit is straightforward. Here's how we get your freight moving — and why our customers stay with us for decades.
When you call Merit, you get a human who knows your account — not a tier-one queue or a chatbot.
Four decades of relationships means we know who's reliable, who's safe, and who shows up on time.
Tell us what's shipping, where it's going, and when it needs to be there.
We work the network until we have the right carrier — then we quote.
We manage the load end-to-end and stay in touch with the driver.
Proof of delivery, clean paperwork, and a single point of contact.
Real humans answer your call. Real-time visibility shows you what they already know. Your account, every shipment, every event — accessible the moment you need it.
Built on decades of carrier relationships and Chicago-corridor expertise. Family-owned and family-operated since 1983.
Real humans on the phone, the same point of contact from quote to delivery, and proactive communication if anything changes.
We don't post your loads to public boards or hand them to carriers we've never worked with. Every load is moved by someone in our trusted network.
We quote what we can deliver. If a different service fits your shipment better, we'll tell you — even if it means a smaller invoice for us.
Merit tells us what they can do and what they can't, and they don't move a load they can't cover. That's why we keep calling them.
Twenty years of working with Merit. Not once have they quoted a number they couldn't deliver. That's rare in this business.
Other brokers post our lane and vanish. Merit picks up the phone the same day with a driver name and an ETA.
Critical shipment, 14 hours of notice, dock-to-dock without a hiccup. Same team that runs our weekly lanes.
Honest pricing and zero chase emails — and they'll flag when a different service would save us money. Brokers don't do that.